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Voiplid Cloud Contact Center

Get big experiences in a smaller call center solution.

We provide call center solutions that are durable and reliable with emphasis on customer service that is simple and scalable. This will lead to a marked improvement in productivity and customer experience.

Contact Center

INBOUND. OUTBOUND.

We have a cloud-based contact center. in essence, a virtual contact center with no limitations of size, location, or type. Inbound or outbound; micro-centers or distributed centers will be easy to launch even on customized systems.

MANAGE YOUR AGENTS WITH EASE, REGARDLESS OF THEIR LOCATION

Voiplid cloud contact center provides better agent workload management and tracking as well as performance reviews. We also provide call monitoring to help in training more quickly. Access reports from any device on any platform, regardless of call volume or size of staff. Enjoy maximum efficiency.

Voiplid Cloud Contact Center
Voiplid Cloud Contact Center

Pull a better customer involvement for
your competitive advantage.


Voiplid Network Contact Center helps turn customers into your biggest
advocates by improving the overall call center experience.

All-in-one solution

Offers different and comprehensive, Interface that makes it serviceable.

Omnichannel support

Gives customers the freedom to choose their method of communication.

Smart routing

Customer care support that enables customer issues be handled by relevant agents.

CRM integrations

An agent's information provider, enables relevant interactions and fast problem solving process.

Real-time reports and analytics

Ensures effective and efficient call centre functioning as much as enhancing agent productivity.

Optimization capabilities

Connects callers to agents specialised in solving problems in question.

BILLIONS OF CUSTOMERS GET THROUGH EVERY TIME

Minimize loss of revenue and eliminate customer frustration with our cloud-hosted call center that maximizes uptime and ensures customer calls are of excellent quality regardless of volume. Our customer interactions are in the billions per year.

call center integrations malaysia

Auto integrations

Voiplid Call Center auto integrations take the guesswork out of CRM best practices. Get up and running quickly on system that knows how to identify your customers and provides your agents with just the right . Voiplid supports of variety of CRM and back-end rd parties systems.

Sign up for a free personal demo

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YOU’LL HAVE THEM AT HELLO

With Voiplid you will have instant access to vital caller information as well as valuable customer insights. With the ability to track interactions you can give specialized treatment to callers.

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