enterprise-voip-unlimited-calling-plan

 

 

Unlimited Calling Plan Enterprise

 

 


 

WANT CHECK OUR VOICE QUALITY?    Click Here Create your trial account


 

 

UNLIMITED FREEDOM ENTERPRISE CALLING PLAN


 

[ws_table id=”3″]

To call other countries please see our cheapest Rates here

FEATURES INCLUDED:

 

  • FREE DID virtual phone number

    From 60+ Countries by getting other phone numbers in different area codes, you can more easily connect to customers in those areas by allowing them to make local calls to you. Please note the DID number is free but it’s required addition RM 10 for maintenance fee each per month.


  • Voice Menu

    The Voice Menu or IVR (Interactive Voice Response) is one of the most important features of a PBX and allows callers to interact with PBX by pressing keys on their own phone. This means that callers can route their calls to the correct agents or departments and receive the information that they need, 24 hours a day, without the need of costly human agents. For a business, the implementation of a Voice Menu will greatly improve its customers’ experience and reduce its operating costs.

    PBX allows you to customize your Voice Menus by recording or uploading custom messages that are played to the caller. Typically, this message would include information pertaining to extension numbers to connect with people or departments.

  • Unified VoicEmail

    Unified VoicEmail is a mailbox in which callers may leave voice messages, similar to a home answering machine. In the case of PBX, recorded messages are immediately forwarded as a voice file attachment to an email address that you specify, allowing you to retrieve voice messages wherever you are.

    PBX allows you to record or upload custom messages that are played to the caller when you are not available to answer the call. This message can give instructions to the caller to leave a voice message or may provide other available options, such as listing alternative contact phone numbers.

  • Real Time Notification

    Notifications are used to provide you with alerts when specified events occur within the PBX system, allowing you to manage these events appropriately and maintain full control over your voice system. For example, you may wish to be notified when voice mail is available, when a caller joins a conference or when a fax is received.

    You also may select the method of notification, either by SMS or by email. In addition, PBX allows you to provide customized notification text that includes “auto-fill” fields, such as the caller’s number or the called number.

  • Call Recording

    This feature allows you to silently record phone calls in real-time. The call contents are sent to a predefined email address as a voice file attachment after the termination of each call. Call recording is useful in many situations, including reviewing the contents of calls for legal or other reasons, improving customer service, assisting with staff training and compliance with regulatory requirements.


  • Queue

    Queues allow you to manage and process a large number of incoming calls (e.g in a call center). Typically, these callers need to be connected with a particular department, such as sales or support. Incoming calls are queued, and then the calls are distributed to the agents logged into that queue. When using PBX, these agents may be either locally or remotely located, and they may even receive calls while traveling.

    Queues fulfill a critical and necessary function in many businesses and must therefore be feature-rich and flexible. When using queues with PBX, we offer a selection of ring strategies that are used to define how calls are distributed between queue members, options for playing music-on-hold or other messages to queued callers, and a configurable timer that defines the maximum time that a caller may wait in a queue until the call is sent to the voice mail.

  • Multi-Zone Time Router

    Time router feature allows you to specify where calls should be routed at specific periods of the day and/or specific days of the week. Many businesses have staff member who may only be available at certain times of the day or are located in different time zones. For example, you may have a call center that operates during regular business hours and another that process calls after hours and on the weekends. Time router will automatically route calls based on your selected settings, greatly increasing the operational efficiency of your organization.


  • Conference Room

    Conference Room feature allows a group of 10 people to participate in phone call, forming a virtual meeting room. Each person will be able to speak and listen to the group, allowing you to host events such as training programs and team meetings.

    PBX includes integrated conferencing facilities, allowing you to hold conferences without involving a third-party provider. Conferences are easily set up at your convenience, and access is restricted to participants who have the appropriate PIN code before they are allowed to join the conference.

  • Caller ID Routing

    Caller ID routing allows incoming calls to be forwarded to the appropriate employee, voice menu or business location, depending on the originating phone number. For example, you may require that calls from specific customers be directed to your personal mobile phone, or sales calls from different geographic locations be automatically directed to local sales agents.


  • Text To Speech and Audio Playback

    PBX includes an advanced text-to-speech feature that allows you to enter text that will be converted into speech, enabling you to create and play voice messages that are appropriate for your global voice footprint. Over forty different languages are currently supported, and auto-fill fields (caller’s number and called number) are included to allow you to automatically and dynamically play messages that include important call details.


  • Caller ID Routing

    Caller ID routing allows incoming calls to be forwarded to the appropriate employee, voice menu or business location, depending on the originating phone number. For example, you may require that calls from specific customers be directed to your personal mobile phone, or sales calls from different geographic locations be automatically directed to local sales agents.


  • Toll Free Numbers Available

    Allow clients to call you at no cost to themselves! Toll Free Numbers are available for RM 59 each. Per minute usage will apply.


  • Caller ID Block

    Maintain your privacy when making a call.


  • Call Forwarding

    Call Forwarding to a single destination, or simultaneous ring your mobile phone, work phone, and home phone. Includes International Call Forwarding so you can forward your calls to any number around the world! Don’t miss another call no matter where are you are!


AND MUCH MORE  FEATURES & BENEFITS INCLUDED

SIGNUP TODAY FOR ONLY $19.99/MONTH Sign Up Now!

Terms and Conditions Apply*

 

Download Mobile Dialer. it’s free !

Signup to get future news and updates.

android-black     apple-black     windows-black